Pastel Stripes COLLAR
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- Machine Washable at 30°C
- Safety Lock Feature
Bring sunshine-filled style to walkies with our Pastel Stripes Collar! Inspired by the carefree charm of the Cocopup Cabana beach club, this dreamy design features soft pink tones, buttery yellow stripes, and our signature towel inspired fabric for the ultimate summer look. Finished with baby pink hardware and a secure safety lock buckle, it keeps your pup stylish and safe for every adventure from seaside strolls to sunny park days.
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Adjustable: Designed for a custom, bespoke fit to ensure your pup stays comfortable and secure as they move.
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Safety First: Features a plastic buckle with an integrated safety lock, providing total peace of mind against accidental unclips.
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Premium Hardware: Finished with a sturdy, baby pink D-ring for secure lead attachment and ID tag display.
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Towel-Style Fabric: Made from a soft yet durable polyester (70% Polyester 30% Polyamide) that mimics a towel texture
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Machine Washable: at 30°C. To preserve the hardware and the towel-style finish, this item is Air Dry Only.
- Pro Tip:Always use a wash bag to protect the buckle and D-ring during the cycle.
XS:23.5cm - 28cm (9.25" - 11"), Width = 1cm (0.40")
S:28cm - 44cm (11" - 17.3"), Width = 1.5cm (0.60")
M:32cm - 50cm (12.5" - 19.68"), Width = 2cm (0.78")
L:46cm - 71cm (18.11 - 28"), Width = 2.5cm (1")
**Please note that like all human accessories, dog accessories are subject to wear and tear and it is the responsibility of the owner to keep an eye on the condition to make sure it is safe for their pup to wear. As with all towel materials, the fibres may naturally brush in different directions, which can create slight variations in appearance.
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USA Shipping:
- Tracked USA Shipping (4-8 working days) - $19.95 (free when you spend $200) FULLY LANDED COST, TARIFFS INCLUDED
All US orders are sent using Royal Mail and then transferred to USPS upon entering the US.
What happens if I am not home when they deliver?
You should receive a card through your door if no-one is at home to collect your parcel. It will then be sent to your local sorting office.
Will I have to pay additional fees at Customs?
For international orders custom charges occur sometimes occur when an item arrives in its destination country. This is dependent upon the customs threshold for each country. Please check with your local authority for more information on this.
Can I get a tracking number?
You will be sent a tracking number once your order has been dispatched. You will then be able to track your order via Royal Mail and then USPS when it arrives in the USA.
What should I do if my order has not arrived?
If you are in the UK and have not received your order within 6 working days of the dispatch date, or outside the UK and have not received your order within 20 days of the dispatch date then please drop us an email on hello@cocopuplondon.com.
We cannot be held responsible if the address you have given is incorrect. It is the responsibility of the customer to give a complete and accurate address to ensure correct delivery of the parcel is made.
Please note that if the Royal Mail tracking number shows that your parcel has been delivered, you will need to contact Royal Mail to get a reference number before we can look into organising a replacement.
If your order has been delivered with photographic evidence on the tracking and you're unable to locate your order, we cannot be responsible for stolen parcels. Please contact Royal Mail with enquiries to missing orders.
How can I return my item?
We're so sorry to hear that you are not happy with your Cocopup products. We want you to be 100% satisfied - if you would like to return an item you can do so within 30 days of the delivery date.
To return your order please send it to the following address and make sure you include a slip with your order number inside.
**Only products returned in perfect condition, free from pet hair and in their original packaging will be refunded or exchanged. Refunds and exchanges will be processed within 5 working days from when we have received your products. It can take up to 10 working days for the refund to show in your bank account.**
Please note: PERSONALISED CASES AND ID TAGS ARE NON REFUNDABLE/EXCHANGABLE.
You will be required to pay return postage for an item unless it arrives damaged or faulty in which case we will require photographic evidence.
Original postage costs will not be refunded unless an item is damaged/faulty.
If you choose to return your item using normal untracked delivery then please ensure you get proof of postage otherwise we cannot be held responsible if the item goes missing on its return.
